Joy

Possessing a deep sense of sustained gladness.

Select a level below to see what the competency looks like at that level.

  • Maintains optimism despite challenges.
  • Responds equally well to praise and criticism.
  • Views victories and setbacks as learning opportunities.
  • Completes work with sense of purpose and fulfillment.
  • Equally offers praise and constructive feedback to team members.
  • Demonstrates gratitude for individual and collective team work.
  • Positions challenges as opportunities for growth.
  • Sustains energy and effort regardless of work complexity and intensity.
  • Inspires leaders to continue during difficult times.
  • Finds ways to help others link work with purpose.
  • Coaches leaders to align team member’s work with their talents and passions.
  • Creates synergy between teams.
  • Drives mission-related work.
  • Offers pathways for people to pursue passion projects that support the organization’s mission.
  • Provides ongoing transparency on how work impacts the mission.
  • Ensures environment supports a optimistic culture.