Communication

Shares information clearly and effectively verbally, non-verbally, and in writing.

Select a level below to see what the competency looks like at that level.

  • Clearly expresses thoughts and listens actively to ensure understanding.
  • Adapts communication style to suit different audiences and situations.
  • Seeks feedback to improve personal communication effectiveness.
  • Uses respectful and concise language in all forms of communication.
  • Provides clear expectations and guidance to team members through effective communication.
  • Encourages open dialogue and creates a safe space for discussions and feedback.
  • Actively listens to team concerns and communicates decisions transparently.
  • Models effective communication to inspire trust and collaboration among the team.
  • Communicates strategic direction clearly to align teams with organizational goals.
  • Facilitates cross-team collaboration by ensuring clarity in messaging and expectations.
  • Empowers leaders through consistent, constructive feedback and guidance.
  • Builds a culture of open and effective communication across leadership teams.
  • Articulates the vision and mission of the organization in a compelling way.
  • Engages stakeholders with clarity, confidence, and strategic communication.
  • Demonstrates transparency and accountability in business communications.
  • Establishes a communication framework that strengthens organizational alignment.