Accountability
Taking ownership of actions, decisions, and their outcomes.
What It Looks Like
Select a level below to see what the competency looks like at that level.
Leader of Self
- Takes responsibility for own actions.
- Owns mistakes and works quickly to correct them.
- Proactively communicates status of assigned tasks and commitments.
- Accepts constructive feedback without hesitation.
Leader of Others
- Holds self accountable for team’s performance.
- Identifies and addresses problems before they become barriors to success.
- Routinely communicates progress of team’s work to needed stakeholders.
- Regularly seeks feedback from and provides feedback to direct reports, leaders, and peers.
Leader of Leaders
- Holds leaders and self accountable for the outcomes of their teams.
- Develops tools and practices that support continuous improvement.
- Creates and maintains visual dashboards for monitoring and communicating work progress of departments.
- Builds feedback into routine interactions and uses it to develop improvement plans.
Leader of Organization
- Accepts responsibility for organizational outcomes, regardless of functional domain.
- Sets appropriate commitments for the organization that aligns with organizational strategy, resources, and goals.
- Establishes and maintains tracking systems for organization’s key performance indicators with appropriate visibility to internal and external stakeholders.
- Implements and improves systematic feedback loops that capture data from sources internal and external to the organization.
So then each one of us will give account of himself to God.
Romans 14:12 (WEB)