Service
Providing valuable support and assistance with dedication and professionalism.
What It Looks Like
Select a level below to see what the competency looks like at that level.
Leader of Self
- Provides assistance and support with dedication and professionalism.
- Demonstrates a helpful attitude and goes beyond expectations to assist others.
- Actively listens and responds to the needs of others with empathy and efficiency.
- Continuously looks for ways to improve service experiences for internal and external stakeholders.
Leader of Others
- Encourages team members to prioritize customer and stakeholder satisfaction.
- Implements team practices that enhance responsiveness and customer care.
- Coaches team members on customer-centric approaches to service delivery.
- Fosters a team culture where service is seen as a pathway to trust and success.
Leader of Leaders
- Builds leadership strategies that reinforce service excellence across teams.
- Strengthens organizational reputation by embedding service principles into operations.
- Champions leadership practices that integrate service into decision-making and strategy.
- Leads initiatives that elevate service standards across multiple organizational units.
Leader of Organization
- Defines enterprise-wide standards that position service as a core organizational value.
- Shapes organizational strategies that ensure service drives competitive advantage and long-term success.
- Establishes corporate initiatives that embed service excellence into the company’s mission.
- Builds an industry-leading organization where service fuels growth, loyalty, and sustainability.
And whatever you do, work heartily, as for the Lord and not for men,
Colossians 3:23 (WEB)